Frequently asked questions

These are some of our most commonly asked questions about our 3/4 wigs and drawstring pony tails

If you have any questions not answered here please contact us

How do I look after my ¾ wig and drawstring ponytail

To keep your hair in the best possible condition…

– Always store your hair on a wig stand if available or if not available then in the netting & plastic bag supplied with your purchase

– Do not use a standard brush with your hair as this can cause damage and reduce the life of the product, to freshen up your hair use a specialised wig comb {available on website} or fingers to gently detangle your hair

–  To freshen up hair use shine spray or wig fibre oil conditioner (available to purchase on website)

– Do not use heated appliances on your hair piece (unless purchasing  a heat resistant piece)

Can I wash my 3/4 wig and drawstring ponytail?

Yes you can! To wash your hair piece please follow the steps below

–          Brush out tangles gently with fingers or wig comb

–          Mix tepid water with shampoo in sink then immerse hair, swirl gently & leave for 2 minutes

–           Rinse the hair in cold water until all shampoo has been washed out

–          Refill sink with tepid water & add a small amount of wig conditioner to the hair

–          Rinse hair with cold water until all conditioner has been washed out

–          Wrap your hair in a towel to dry, pat out excess water (Do not brush or twist hair when wet)

–          Fluff up your hair when damp then leave on wig stand to air dry

Are the 3/4 wigs and drawstring ponytails secure?

Yes they are both very secure;

The combs on the bottom and top of the internal mesh cap ensure your wig stays in place. If you are worried about your wig then you can add some Kirby grips for extra support.

The drawstring ponytail is tied around a bun of natural hair, this can be drawn tight to ensure it is extra secure.

How do I wear my ¾ wig?

To wear your ¾ wig just pull your hair back & tease hair at the top of your head ready to fit wig, then place wig half way back on your head making sure the combs slide along your scalp, for extra security slide the combs on the bottom of the wig upwards.  To finish off gently backcomb your natural hair over the seam – finishing off with a bit of hairspray to keep everything in place.

How do i wear my drawstring ponytail

To wear your drawstring ponytail start by putting your natural hair into a tight bun, you will then need to ensure that the drawstring on the ponytail is open fully, simply slide the drawstring over your bun and pull tight.

How long will it take for my items to arrive?

Free Delivery – This is send via myhermes and usually takes between 3 – 5 working days.

Royal Mail First Class – This is usually received in between 1 – 2 working days.

How can i ensure i get the right colour?

Simply use our colour match to match your hair colour to our 3/4 wigs and drawstring pony tails.